Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your information.
Last updated: April 1, 2026
1. Information We Collect
We collect information you provide directly (name, email, birthday, gender, location) when you register, as well as usage data (practice sessions, points, scores) generated while using the Service. We also collect device and browser information automatically.
2. How We Use Your Information
We use your information to: provide and improve the Service; personalize your practice experience; send practice reminders and product updates; process payments; and comply with legal obligations. We do not sell your personal data to third parties.
3. Data Storage (Firebase)
Your data is stored securely using Google Firebase, which complies with international data protection standards. Practice records, uploaded scores, and account information are stored in Firebase Firestore and Firebase Storage.
4. Data Sharing
We do not sell, rent, or share your personal information with third parties except: (a) Paddle.com, our Merchant of Record, who processes all payment transactions on our behalf under their own privacy policy; (b) Google Firebase, our cloud infrastructure provider for data storage (Firebase Firestore and Firebase Storage); (c) other service providers who assist us in operating the Service (under confidentiality agreements); (d) when required by law; or (e) to protect the rights and safety of FiddleFlow or its users.
5. Cookies & Analytics
We use cookies and similar technologies to improve user experience and analyze usage patterns. We use Google Tag Manager and Google Analytics for aggregate, anonymized analytics. You may disable cookies in your browser settings, though some features may be affected.
6. Children's Privacy
The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete that information promptly.
7. Your Rights
You have the right to access, correct, or delete your personal data. You may also request data portability or withdraw consent at any time. To exercise these rights, contact us at support@fiddleflow.com. We will respond within 30 days.
8. Contact Us
For privacy-related inquiries, please contact our data protection team at support@fiddleflow.com.